Help Center

Find answers to common questions and get the help you need to make the most of DropAt

Popular Help Topics

Quick access to the most common questions and guides

Getting Started

Learn how to create your account, verify credentials, and set up your profile

  • • Account registration
  • • Medical license verification
  • • Profile setup
  • • First shift posting

Shift Management

Everything you need to know about posting, finding, and exchanging shifts

  • • Posting available shifts
  • • Finding shift coverage
  • • Exchange process
  • • Cancellation policies

Security & Privacy

Understanding how we protect your data and maintain platform security

  • • Data protection
  • • Privacy settings
  • • Account security
  • • HIPAA compliance

Notifications

Manage your notification preferences and stay updated on important events

  • • Notification settings
  • • Email preferences
  • • Push notifications
  • • Alert customization

Professional Network

Build connections and expand your professional network within the platform

  • • Finding colleagues
  • • Building connections
  • • Network management
  • • Professional groups

Technical Support

Get help with technical issues, app problems, and troubleshooting

  • • App troubleshooting
  • • Login issues
  • • Performance problems
  • • Bug reporting

Featured Articles

Most helpful guides and tutorials

How to Post Your First Shift

Step-by-step guide to posting your first shift and finding coverage quickly

5 min read • Updated 2 days ago

Verifying Your Medical Credentials

Complete guide to the verification process and required documents

3 min read • Updated 1 week ago

Communicating with Other Doctors

Best practices for professional communication and coordination

4 min read • Updated 3 days ago

Customizing Your Notification Preferences

Learn how to set up notifications that work best for your schedule

2 min read • Updated 5 days ago

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