Doctor Knowledge Base

Frequently Asked Questions

Everything you need to know about getting started, verification, shift swaps, and privacy on DropAt.

Getting Started & Verification

How do I create an account on DropAt?

Download DropAt from Google Play or access it via the iOS web app. You can register using your phone number or email address, select your primary medical specialty and governorate, and start browsing available shifts immediately.

What documents do I need for doctor verification?

To maintain a secure community and protect patient care, we verify your medical license (Egyptian Medical Syndicate card) or your institutional hospital ID. Verification ensures every applicant claiming a shift is a legitimate healthcare professional.

How long does the verification process take?

Our team verifies medical IDs rapidly, typically within a few hours (maximum 24 hours). You can browse the public marketplace immediately while your verification is being confirmed.

Shift Exchange & Hospital Circles

How do I post a shift for exchange or coverage?

Tap the central "+" button on your bottom navigation bar, choose your hospital or clinical location, select the date, duration, shift type (Morning, Evening, or 24h Night), and specify whether it is for direct exchange or remuneration in EGP. Tap submit and your shift is instantly live.

What are Private Hospital Circles?

Private Hospital Circles allow department cohorts (e.g. Kasr Al Ainy Cardiology or Ain Shams Pediatrics) to maintain an invite-only internal duty exchange. Shifts posted to a private network remain confidential and are only visible to verified doctors holding your circle's invite code.

Can I share a shift to my department WhatsApp group?

Yes! Every DropCard has a 1-tap share button that formats the hospital name, duration, date, and compensation into a clean text message with a direct link to claim it inside DropAt.

Pricing & Fees

Is DropAt free to use for doctors?

Yes, 100% free. DropAt operates as a non-profit initiative under MDSS Co. We charge zero subscription fees, zero posting fees, and zero commissions on shifts. When you agree on a shift rate with a colleague, you receive 100% of that remuneration.

Are there hidden broker fees or deductions?

None. We built DropAt specifically to eliminate predatory agency middleman cuts that have troubled Egyptian physicians in recent years.

Shift Tracker & Clinical Tools

What does the Doctor Shift Tracker do?

The Shift Tracker provides an interactive monthly calendar where you can log hospital duties, color-code morning, evening, and 24h calls, monitor total clinical duty hours, track cumulative monthly income in EGP, and avoid burnout.

Which clinical calculators are included?

Inside the Tools tab, doctors have instant access to essential clinical tools with Arabic terminology support, including Glasgow Coma Scale (GCS), Creatinine Clearance (Cockcroft-Gault), Corrected Calcium for Albumin, Pediatric Weight-Based Dosing, and MAP.

Still Have Questions?

Our doctor support team is available to assist you with account verification, technical support, or institutional onboarding.